On a bridge, interstate, or busy road
Identify the road, direction of travel, nearest exit or recognizable landmark, and your position relative to traffic. For a bridge or divided roadway, the approach direction matters. If the vehicle creates an immediate danger, call 911 and follow emergency personnel’s directions.
Tell dispatch about a narrow shoulder, traffic restrictions, or instructions already given by an officer. Do not walk into traffic to look for a sign or mile marker.
At a garage, venue, or private property
A downtown garage, event parking area, apartment complex, or gated property can have access restrictions. Give the level or section, available entrance, clearance limits if known, and a safe callback number. Confirm any property access requirements with the appropriate staff.
A tow or tire service may need a different setup in a restricted space. Let dispatch and the service provider determine what can be done safely.
If your benefit came through another local business
Some customers receive AAPP-supported benefits through a partner organization. Use the program name and instructions supplied by that organization. The service arrangement and benefits may differ from the online AAPP offer.
Reach the right team
General support is available at (813) 264-7110 or info@aapp.club. The business mailing address is 3225 S. MacDill Ave., Suite 345, Tampa, FL 33629. It is not advertised as a dispatch garage or walk-in service center. Use your designated roadside contact to request service, and confirm all limits and charges.